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Mastering Customer Service   

Deliver Service That Shines!

Stand out in today’s competitive market by mastering the art of exceptional customer service. This interactive course equips you with the skills to connect with customers, handle tough situations with confidence, and build lasting loyalty.

Through real-world scenarios and hands-on practice, you’ll learn to:

Communicate with empathy

  • Resolve complaints professionally
  • Strengthen customer relationships
  • Elevate service across all channels

 

Great service isn’t optional—it’s your edge. Let’s make it unforgettable!

Mastering Customer Service | CE Face-To-Face | F | 5/29/2026 | 0.4 CEUs | Instructor: Clay Heintz (he/him/his)
Section information for section 004 of Mastering Customer Service
Section Campus/Location Start Date End Date Day(s) of Week Start Time Seats Available Fee
004 Rocky Mountain Education Center (opens in new tab) 5/29/2026 5/29/2026 F 9:00 AM 20 $175.00

 

Use “Add to Cart” button on the right to register for this section

 

Mastering Customer Service | CE Face-To-Face | F | 9/4/2026 | 0.4 CEUs | Instructor: Clay Heintz (he/him/his)
Section information for section 005 of Mastering Customer Service
Section Campus/Location Start Date End Date Day(s) of Week Start Time Seats Available Fee
005 Rocky Mountain Education Center (opens in new tab) 9/4/2026 9/4/2026 F 9:00 AM 20 $175.00

 

Use “Add to Cart” button on the right to register for this section

 

Mastering Customer Service | CE Face-To-Face | F | 10/23/2026 | 0.4 CEUs | Instructor: Clay Heintz (he/him/his)
Section information for section 006 of Mastering Customer Service
Section Campus/Location Start Date End Date Day(s) of Week Start Time Seats Available Fee
006 Rocky Mountain Education Center (opens in new tab) 10/23/2026 10/23/2026 F 9:00 AM 20 $175.00

 

Use “Add to Cart” button on the right to register for this section

 

Mastering Customer Service | CE Face-To-Face | F | 11/20/2026 | 0.4 CEUs | Instructor: Clay Heintz (he/him/his)
Section information for section 007 of Mastering Customer Service
Section Campus/Location Start Date End Date Day(s) of Week Start Time Seats Available Fee
007 Rocky Mountain Education Center (opens in new tab) 11/20/2026 11/20/2026 F 5:00 PM 20 $175.00

 

Use “Add to Cart” button on the right to register for this section

 

 

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